Digital Service, Cancellation and Refund Policy

Last updated: 24 August 2026

1. Digital Delivery

Memin is an online software service. There is no physical product, shipping, or printed delivery. When payment completes, the relevant subscription or eligible Scan Credit pack is applied to your account.

2. Subscription Cancellation

To manage a subscription, use Manage plan in Account or email destek@meminofficial.com. The effective date of cancellation is shown in the payment flow and subscription-management screen.

3. Refunds and Consumer Rights

We do not apply a blanket refund ban that removes consumer rights in advance. Withdrawal, cancellation, refund, or remedy requests are assessed according to the purchase type, when the digital service began, the information given in checkout, and mandatory applicable law.

4. Payment or Access Problems

For a duplicate charge, a completed payment not appearing in your account, or inability to access the service, contact us at destek@meminofficial.com. Include your payment email and a short description so that we can assess an appropriate correction, refund, or other remedy.

5. Contact

LOVARA AI LTD — company no. 17178171 — 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ — destek@meminofficial.com.

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